Luxor and Canadian Fire Hearth Fireplaces Safety Bulletin

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Urgent Safety Notice

Alberta Gas Codes and Standards has released a safety bulletin regarding Fireplaces from Canadian Fire Hearth Inc and Luxor mfg. Inc.

Fireplaces by Weiss-Johnson is here to help see if this safety bulletin applies to your home. We can walk you through what to look for over the phone or we can come to your home for a fee of $60 plus GST. We will be looking at the following:

  • Does the serial number on the rating plate fall in line with the Alberta Safety Bulletin?
  • If this does apply, we will turn off the gas supply to the fireplace and tag the shutoff with “Do Not Use Fireplace According To The Alberta Safety Bulletin”.
  • Show you the phone number to call on the Alberta Safety Bulletin.
  • Supply a copy of the Alberta Safety Bulletin by hard copy or email.
  • Answer any fireplace related questions.

For any questions please contact Fireplaces by Weiss-Johnson at 780-439-2876

What Our Customers Say About Us

"We recently experienced an issue with a fireplace purchased from another company. That company contracted Fireplaces by Weiss-Johnson to do the warranty work. Karen, the scheduling coordinator, and Richard, the installer were both great to work with. If we ever have issues with the fireplace in the future, I would definitely call these guys to come out and fix it. Thanks guys!"
 
 
- Adrienne P.

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"I had a great experience when purchasing a gas insert fireplace to replace a wood burning one. The salesman, Steve, was most informative and accommodating. The installers, Christian and Sammy, were conscientious and detected some issues in the basement unrelated to the fireplace. The final installer, Richard, was very focused in his approach to detail. All of the staff mentioned above went the extra distance to ensure total satisfaction!"
 
- Brenda B.

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"My family and I wanted to thank the Weiss-Johnson team for the great job start to finish on our new Valor Gas Fireplace. The salesman Sam was very courteous and helpful throughout the whole process. He is knowledgeable and not pushy at all. The installation team were very professional, friendly and did a great job installing the unit. They also were very helpful and cleaned up once finished. I would highly recommend this Weiss-Johnson."

- Jay U.

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