Testimonials

Why Our Customers Love Us!

 
 
 
  
 
 
 
  
 
 
 John Bradsell 
 
2024-05-12
 
 
  
We had excellent service from Steve, who we first talked to regarding the installation of our gas fire.  Travis and Fran who installed our gas fire were a credit to the company.  They were totally professional, good natured, punctual and provided excellent service.  They couldn't do enough for us, they even offered to vacuum and move our furniture back.  The product we chose worked our perfectly and we are totally satisfied with every aspect of our experience with Weiss-Johnson.
  
 
  
 
 
 
  
 
 
 Duncan Thorne 
 
2024-04-29
 
 
  
The guys from Fireplaces by W-P worked wonders overcoming a stubborn and faulty existing pipe connection, seemingly from the 1930s, in replacing an antiquated gas fireplace. It meant extra work and time but they kept to their original quote.
  
 
  
 
 
 
  
 
 
 Reagan shumilak 
 
2024-03-04
 
 
  
Awesome staff and great work.
  
 
  
 
 
 
  
 
 
 Lloyd Bloomfield 
 
2024-01-17
 
 
  
Great professional service and installation.
  
 
  
 
 
 
  
 
 
 R Piquette 
 
2023-12-15
 
 
  
Had my first fireplace built in my shop. I had little knowledge going into this but Steve was very helpful. He attended my residence before i started framing and ensured project was possible. He helped me every step of the way.

Steve told me what i needed to be to code and was able to provide me with all the product, which is second to none. Installers were great.

The product is a real conversation piece (Valcourt Waterloo). Pricey, but you get what you pay for. Heats my 60x42 shop and looks amazing.
  
 
  
 
 
 
  
 
 
 D Colford 
 
2023-12-08
 
 
  
I met with Steve today and what a Great guy.  Polite and very knowledgeable.
  
 
  
 
 
 
  
 
 
 Ben G. 
 
2023-11-19
 
 
  
Amazing service for my mom’s older fireplace that suddenly stopped working. The technician Nick was great and went above and beyond to fix an older fireplace and repair issues that were caused by another company. Explained everything he was doing and what it will cost. The fireplace works flawlessly now. Thanks!
  
 
  
 
 
 
  
 
 
 Angelika Guggenbuhler 
 
2023-11-12
 
 
  
We recently had our old fireplace replaced by Weiss-Johnson. Steve Tavares at WJ is very knowledgeable, helpful and very friendly. Everything was planed and executed to perfection. We highly recommended this company and their staff!
A. Guggenbuhler
  
 
  
  
   
 
 

 One of the things about us that gives folks more confidence in our service is that we’re always happy to answer your questions – that’s one reason we have an FAQs page.