Troubleshooting Common Gas Fireplace Issues
Outdoor Living Supplier » Troubleshooting Common Gas Fireplace Issues

Why is my gas fireplace not working? If you’ve found yourself standing in front of your gas fireplace or gas fireplace insert wondering just that, then it may be time to start troubleshooting the appliance. When it comes to gas fireplace service and repair, our experts can help. From the initial installation to your yearly chimney and fireplace inspections, there isn’t much we can’t do. Call or book your appointment online today.

Why Won’t My Gas Fireplace Turn On?

If you’re wondering why your gas fireplace just hasn’t been turning on at all, there – unfortunately – isn’t a quick and easy answer. There’s actually multiple reasons why this might occur, so it’s time to do some digging.

  • Is your gas supply on? If your gas line isn’t open or if your gas supply is interrupted for any reason, your gas fireplace obviously won’t be able to run.
    The solution: Check that your gas supply valve is fully open, and if it isn’t, open it up and try again. If that doesn’t work, reach out to your gas provider to see if there’s a bigger issue going on.
  • Is it an electrical issue? Gas supply is important, but your internal electrical components need to be working, too, for your gas fireplace to function correctly.
    The solution: If gas flow isn’t the issue, your circuit breaker could be tripped, so check that next.
  • Is it your thermocouple or thermopile? If these components are broken, loose, or faulty in any way, it could be stopping your fireplace from operating.
    The solution: Make sure your thermocouple or thermopile is in place, and check to see if there’s any issues with it being loose or broken.

None of those solve the problem? Then, it’s time to enlist our help.

Why Won’t My Gas Fireplace Pilot Light Stay Lit?

  • Your pilot tube is dirty. A clogged or dirty pilot tube can prevent the pilot light from staying lit. Cleaning it with water and a small amount of dish soap may solve the issue.
  • Your thermocouple is misbehaving. If the thermocouple is loose or malfunctioning, the pilot light may not stay on, in which case a replacement may be in order.
  • Your gas flow is low. Low or inconsistent gas pressure can prevent the pilot light from staying on. This could be caused by a gas valve issue or a supply problem with your gas company.
  • Your space is too drafty. Strong drafts, improper venting, or a poorly sealed fireplace can blow out the pilot light.
  • Your connections are loose. Loose or damaged wiring connections in electronic ignition systems or components may interfere with proper operation.
original infographic explaining 5 reasons why your gas pilot light might not be working

Now, you can do a check yourself for some issues, but when it comes to repairs or working with gas lines, trusting an expert is always the best route for keeping your household safer – and your fireplace free of further damage. Call us out for an fireplace inspection if you’re feeling concerned.

Why Does My Gas Fireplace Smell?

⚠️ If you’re noticing a sulfur-y or rotten egg-like smell coming from your gas fireplace, turn off the gas supply immediately, leave the home, and contact emergency services. This indicates a gas leak, which could quickly put your household at risk, if not addressed promptly. ⚠️

Other causes of gas fireplace odors can include:

  • Dust or Debris Buildup: It’s not uncommon for a fireplace that hasn’t been used for a while to emit an unpleasant odor when lit again. This is the accumulated dust or debris burning off, and it smells similar to burning plastic. The good news is that this is usually temporary.
  • Dirty Burner or Logs: If your logs are especially dirty, that burning-dirt-and-dust smell may be stronger or linger a longer time. In these cases, the logs may need to be cleaned or replaced entirely.
  • Ventilation Issues: Poor ventilation can cause a buildup of combustion gases inside the fireplace, leading to unpleasant smells. Ensure the venting system is clear and properly maintained by booking an inspection.
  • Flue Blockages: It’s not uncommon for birds and critters to find their way into your fireplace’s flue – bringing in debris, leaves, and more with them. Or sometimes, these outdoor materials can simply blow in. Regardless, having an expert sweep your flue is a must.

Why Isn’t My Gas Fireplace Working As Efficiently?

There are lots of reasons a gas fireplace might not be giving off as much heat as it used to. The venting system could be clogged, your components may be faulty, the pilot light could be experiencing damage or issues, or it could even be an issue with your thermostat or remote control.

In these cases, it’s hard to give a solid answer until we’ve looked things over. In fact, the best way to maintain fireplace efficiency over the years is to book a professional chimney and fireplace inspection before the start of each burn season. If you’ve yet to get yours on the calendar, reach out to our team today.

Experiencing Problems With Your Gas Fireplace? We’re Here To Help

If your gas fireplace is experiencing any of these common issues, addressing them promptly can help restore its performance, safety, and efficiency. And while some minor problems can be handled with basic troubleshooting, others require the expertise of a professional. Don’t let a malfunctioning fireplace disrupt your comfort or safety – contact our team today for expert repairs, maintenance, or inspections.

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